Open University is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.
simulatis (https://simulatis.herokuapp.com/) is committed to ensuring accessibility for all individuals, including those with disabilities. We strive to provide a seamless and inclusive experience for all users, regardless of their abilities or assistive technologies used.
The Open University's web presence consists of several million individual pages across numerous websites. We want as many people as possible to be able to use our websites, and accessibility is an essential part of our mission. To adapt the content to your needs or preferences you should be able to:
We strive to exceed current accessibility standards. However, we know some elements of Open University websites are not fully accessible:
We aim to provide accessible alternative content or activities where we can. For more information please visit What Support is Available and for more guidance please visit Studying on a Screen.
If you find that a certain section of our website is not accessible and you can't get access to the information that you need please use the Open University Accessibility Feedback Form to request support and we will ensure that you are provided with the information you require. You will need to provide your contact details and Personal Identifier if you are a student so we can get back to you. You should expect to hear back from us within 5 working days.
The OU is very experienced in meeting accessibility needs for our students. In many cases we are able to provide module and other study support materials in alternative formats for students who indicate a need for this when completing a Disability Support Form
In addition, some module materials are available in different formats and can be downloaded from module websites. Students can contact their Student Support Team for advice.
We're always looking to improve the accessibility of our websites. If you find a problem that isn't already listed on this page, or you think we're not meeting the requirements of the current accessibility regulations (Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018), please use the Open University Accessibility Feedback Form which is monitored daily.
We will ask you for the web address (URL) of the page and a description of the problem. We will also ask for your name and email address so that we can contact you about your feedback. You should expect to hear back from us within 5 working days.
If you are a student, or someone who has had contact with the University before, and have a complaint about the accessibility of our websites, you should raise a complaint via the complaints and appeals process.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you are not happy with our response and all our procedures have been exhausted, please contact the Equality Advisory and Support Service (EASS). If you are based in Northern Ireland you can contact the Equalities Commission for Northern Ireland Equalities Commission for Northern Ireland (ECNI).
If you are neither a student, nor someone who has had contact with the University before and have a complaint about the accessibility of our website, you should go directly to the EASS.
If you wish to contact us about anything not covered above, please visit our Contact Page where we have a comprehensive list of services to suit your specific enquiry and requirements.
The Open University is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 standard, due to the non-compliances listed below.
Current web technology is not capable of ensuring the accessibility of specialised notations (e.g., mathematics, chemistry, physics, music, phonetics etc.). We are monitoring developments in these areas and will improve our services as the technology matures.
Some online activities cannot be made fully accessible (e.g., categorising an image). Wherever practical, an alternative activity will be provided.
The level of accessibility during live events is limited. We are working closely with third-party suppliers and improving our internal systems to improve accessibility during live events.
The Open University provides links to external websites that may not meet accessibility standards.
This statement was prepared on 17th Jan 2025. It was last reviewed on 17th Jan 2025.
This website was last tested on 17th Jan 2025. The test was carried out by Digital Development Services (STEM-TS).